If you cannot attend a WorldCC event for any reason, including Covid-19, a written cancellation notice must be sent to events@worldcc.com before the event, and cancellations will be valid for the relevant credit so long as you have written acknowledgment.

The following cancellation charges apply, and the amount repaid to you will be in the form of a credit note:

  • More than 42 days before the event: Full refund
  • 35 – 41 days before the event: 50% refund
  • 28 – 34 days before the event: 25% refund
  • 0 – 27 days before the event: No refund
  • Failure to attend: No refund

Substitution Policy

Substitutions are welcome before the event begins. Email events@worldcc.com to request the substitution.